FAQs

PAYMENT

Find quick answers to issues relating to payment for products sold on our platform.

  • Cash on delivery (COD)
  • Mobile Money

Your safety is assured anytime you shop on our platform.

SHIPPING AND DELIVERY

Quick answers to shipping and delivery of products bought online

Delivery service to your doorstep is available for all our customers based in Accra and Tema at a fee.

Those outside the above locations will be catered for by a special arrangement.

You can also shop for our products at various locations across the country

We offer the following shipping methods:

  1. DHL
  2. UPS
  3. EMS

The customer bears the cost of shipping the products to the desired location

RETURNS AND REFUNDS

Answers to issues relating to returns and refunds.

Products sold are not returnable.

Issues of refund will be addressed on a case-by-case basis.

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